Please arrive at least 5 minutes early so that any outstanding personal information can be obtained and the consultant has time to review the information prior to your consultation.
Please bring proof of address to your appointment, our receptionist will ask to see this on your arrival. Your appointment may not proceed without bringing this information. Documents that can be used as proof of current address – must be dated within the last six months:
- Recent original utility bill (i.e. gas, electric, water, telephone - not mobile)
- Council tax bill (valid for current year)
- Bank, building society or credit union statement or passbook
- Recent original mortgage statement from recognised lender
- Current council/housing association rent book or tenancy agreement
- Notification letter from Department for Work and Pensions / HM Revenue and Customs confirming your right to benefit or state pension
All overseas patients must bring proof of address.
On your first visit to the clinic, you will be greeted by a receptionist, who will collect:
- Referral letters
- Test Results
- Any other information you have brought with you
These will be passed to the consultant surgeon.
In the waiting area, our Receptionist will ask you to fill in a Registration form and check if any other personal information is still required.
We encourage our patients to complete the registration in full prior to attending to help your appointment run more smoothly and minimise the time spent in the clinic.
A nurse will then take you to meet the consultant surgeon. A spouse, partner, relative or friend can accompany you, or the nurse can stay with you during your consultation and examination.
Whether you have referred yourself, or been referred because of concern about a Women's health problem such as vaginal discharge, heavy periods, pain or fertility issue; the consultant will discuss the nature of your problem and any other relevant information, such as your general medical history and family history.
A thorough pelvic examination will follow if necessary. A nurse will always be present as a chaperone during the examination.
The consultant will then discuss your care, and may request further diagnostic investigations, such as ultrasound or hysteroscopy. Normally these investigations will have been booked when you made your initial appointment.
If they are required, you will be given the relevant forms to present to our onsite X-Ray and Imaging Clinic.
A follow-up consultation is required to discuss the results of your investigations.
You will be shown to the administration office, where this appointment can be booked with a medical secretary. Appointments for any other recommended diagnostic tests can also be made at this time. The follow -up appointment will be offered as soon as the results of your tests are available.
The consultant surgeon will discuss the results of the investigations carried out. He will recommend appropriate treatment and you will have the opportunity to ask questions and discuss the benefits and any contra-indications of the treatment proposed.
Your annual gynaecological examination will include:
- Pap smear
- Pelvic exam
- Pelvic ultrasound.
If surgery is required, the proposed operation will be explained.
All our patient care is based on informed consent, you will not be asked to agree to further or alternative procedures.
You will always know exactly what operation you will be undergoing before admission to hospital.
Based on your consent given on the registration form, the Consultant Gynaecologist will then write to your GP and any other referring doctor, with copies to you (if requested) and other relevant specialists, summarising your consultation and the planned investigations.
Letters are also sent after all subsequent consultations or when the results of investigations become available.
If the problem reoccurs, you can call the front office at 020 7563 1234 and book an appointment with the same consultant.